Oil Changers

Jennifer McKeever 3 months ago

I come here often for my oil change and they are great!! Fair prices, quick service, and I never have to leave my car. You get a free car wash with an oil change and it's right next door.

Alex B 3 months ago

Got there right when they opened and there were already two cars ahead of me. Took about five minutes for someone to come to my window, he quoted me 20 minutes. I waited 30, then another 25 for the actual oil change. Not a dealbreaker, but I wish they just give a realistic time I could get out of there upfront. The most frustrating thing was when I asked for a basic oil change, I assumed there'd be 2-3 tiers (eg, basic, mid-range, premium). Instead of saying "there's only one," the tech waited till the end (after I asked for an itemized breakdown) to tell me "we only offer the premium." That should've been the first thing he said... The oil change includes a free basic car wash next door, but you have to ask for the coupon. The customer service would be better if they simply offered it or had a sign saying that. The guys working seem to like their work and take it seriously, which I respect. However, the communication skills and transparent pricing are sorely lacking. Because of that, I probably won't be a repeat customer.

Ella 4 months ago

Dan and Kyle at the Guadalupe location - exceptional service that earned a customer for life! 🌟 I came in for what should have been a routine oil change, but my previous shop had screwed the oil filter on so tight it was completely stuck. Dan and Kyle stayed well past closing time to get it off -they didn't make excuses, didn't tell me to come back another day, and didn't give up! They worked on the problem until it was solved && then replaced my filter with a brand new metal one so this won't happen to me again. customer service was top notch - not only were they were prompt + courteous but they were also genuinely invested in solving my problem. ☺️ From a technical skill perspective, they knew exactly what to do and executed under pressure. I drove out happy, and I'll definitely be driving back! I've been in ATX for 10yrs so I know a lot of people. This is the kind of service where I will now be recommending this location to everyone in my network. Dan and Kyle turned what could have been a frustrating, expensive trip into a story I'm now sharing with all of Austin. These guys are the kind of employees that make Oil Changers really stand out. They deserve to be recognized! 🙏

Jeffrey F 4 months ago

Dan and Nelson took great care of us. The only place I go to get my oil changed. Fair prices and awesome service! Free wash with an oil change! Can’t beat it.

Anna Müller 4 months ago

Oil Changers is my go to place for all oil changes and basic car maintenance and they never let me down. The service is incredibly fast and efficient, and I am always back on the road in no time without having to make an appointment. The technicians are professional, thorough, and always take the time to explain what they are doing and what your car may need. The pricing is very fair and transparent, with no hidden fees or unnecessary upselling, which I really appreciate. I would highly recommend Oil Changers to anyone looking for quick, reliable, and honest car maintenance in Austin.